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FAQ

What is the minimum for MAKEUP PRINT ORDERS?

48 units per product style
However, you can MIX & MATCH if a variety of shades are available

What is the minimum for SAMPLES ORDERS?

The minimum would be $ 75

What is the minimum for SKIN CARE PRINT ORDERS?

72 units in total units
12 pieces minimum per style

What is the minimum for SKIN CARE CUSTOMIZED LABELS?

The minimum would be 12 units  per style.

What is the minimum units for NON-PRINT orders?

The minimum units would be 12 units per style.

What is the minimum for SKIN CARE SAMPLES?

The minimum is $ 75

Can I order samples?

Yes, our products are available as samples  ~ one unit per color or style product.
For your convince we have SAMPLERS to test all shades in the style item with multiple color.

What forms of payment do you accept?

Visa / Master Card / American Express / Apple Pay / Goggle Pay
What is the payment policy?

We require full payment to start your printing order.
A invoice will be sent prior to the set up process.

Can I add to an order I’ve already placed?

No, once your order has been placed we cannot add-on or amend.
Please be sure to review your order carefully before submitting.

Can I return items I don’t want?

No, samples ordered, non-print accessories and printed merchandise cannot be returned, exchanged, or refunded.

Please order carefully as once your order is placed, it cannot be amended.

Once I place a private label order, what is the lead time?

Your private label will be ready ship around a 3 week mark after you have approved and sign off on the tech sheet.

Times may vary due to how many print jobs are ahead of your order.
Please order accordingly.

What is the time frame for processing your order?

Initial Order requires plates to me made and logo tech sheet design to be created. It may take 4-5 weeks.
Re-orders around 3-4 weeks

Please order prior to running out of stock on your favorite items.
All the above depending on production runs ahead of your order.


I have a California Resale Certificate, can I avoid paying sales tax?

Yes, that will be a requirement if you reside in the state of California to avoid paying sales tax.

In order for any state to order printing ~ you must attach a re-sale certificate to your account to view pricing and to print your own brand.

ALL STATES must have a re-sale license for their business to print and open a account.  Please “contact us” with any questions.

AT THIS TIME WE ARE NOT PRINTING OR SHIPPING INTERNATIONALLY.

I received damaged or missing items in my order ~ what should I do?

Let us know within 48 hours of receiving your order any damages, wrong items or items with manufacturing defects by emailing us at: info@YourMakeupLine.com

Returns must be approved before they will be accepted ~ Please add in your email the following
Pictures ~ if claiming defective items
Your name and business name
Invoice number and date

How much will it cost to ship my order?

Shipping charges are determined by weight / method of shipping and destination.
For your print order, you will be charged based on what items are actually shipped and not on back ordered.

You will be notified and a separate invoice will be emailed to you  when your order has been prepared to ship.
Once we receive you shipping fees ~ your package will be mailed according to the guides given.

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